Adjustable wheat motif ring

Our silver pieces are made from 925 sterling silver, which is an alloy made of 92.5% pure Silver and 7.5% Copper. They are plated in Rhodium, which is a rare costly metal that gives it extra shine and durability, and makes it less prone to tarnishing.

Our gold pieces are plated with a thick layer of 18 Karat Gold, ensuring our jewels have the highest polish and quality. We sometimes use 14 Karat Gold plating on larger pieces so that these will be a more subtle shade of gold.

Some tips on how to keep your jewellery shiny and (almost) new.

Avoid showering or bathing with your jewels! Contact with lotions and perfumes is not good for them too. And avoid wearing your jewellery when you work out - sweat can speed up the tarnishing process.

Store your jewellery separately, just so that they don’t get scratched. Ideally we recommend that you keep your jewels in our lined jewellery box or a soft pouch. If you live in a humid climate, keeping a small packet of dessicant crystals with them is a good idea.

Clean your jewellery with a polishing cloth to wipe away dirt and premature tarnishing. You will find that after just a light polish, the piece will look sparkly and new.

We know it can be tough to order a ring online without trying it on. Best thing to do would be to take a short string or soft measuring tape, wrap it around your finger and measure it. The diameter of rings and corresponding sizes are listed below.

We have the chain lengths on all our products (if any are missing, please drop us an email!). Additionally, you can refer to the necklace length guide below - perfect for your necklace layering needs.

Our cuffs are adjustable, so they will fit most wrists. Bangles are slightly trickier, but we do highlight the diameter measurements of each bangle style in the description.

We’d be happy to facilitate an exchange! Please email us at info@lovesahi.com and we will assist you with it. Note that there will be a £5 handling charge for exchanges.

Shipping

We ship globally from our studio in London UK. Orders placed before 12pm noon GMT (London time) Monday to Friday will be sent out the same day.

You will receive a shipping confirmation email with a tracking number, and orders require a signature upon delivery.

Please see costs and delivery times below for various regions. Note orders with engravings will require an additional two working days.

We offer gift wrapping at an additional £3 (or the equivalent in your local currency). Just check the gift wrapping box at checkout.

We ship to the following countries (listed below in alphabetical order). We are unable to ship to P.O. boxes. Andorra, Australia, Austria, Bahrain, Belarus, Belgium, Bulgaria, Canada, China, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Guernsey, Hong Kong, Hungary, India, Indonesia, Ireland, Israel, Italy, Japan, Jersey, Kuwait, Latvia, Lithuania, Luxembourg, Macau, Malaysia, Malta, Moldova, Monaco, Netherlands, New Zealand, Norway, Oman, Philippines, Poland, Portugal, Qatar, Romania, San Marino, Singapore, Slovak, Slovenia, South Africa, South Korea, Switzerland, Sweden, Taiwan, Thailand, Turkey, U.A.E., Ukraine, United States, Vietnam.

Absolutely. You will receive an email with a tracking number once your order is shipped. Note that all orders require a signature at delivery.

If you would like to pick your order up from our studio, please complete your order using "Free standard shipping" and add in the checkout comments that you would like to collect this.

We will email you to arrange for a collection date. Our studio is open Mondays to Fridays, between 9am to 5pm. You can pick it up from our reception desk on Tanner Street, London SE1 3LE. It is about 5 minutes walk from the London Bridge tube station.

For destinations including the UK, EU, US, Australia, HK and Singapore, there are generally no import duties or taxes payable. For other destinations please see the table below for estimated charges.

International customers now have the option to prepay import duties at checkout. If this option is not selected, duties will be collected by carrier upon delivery.

Returns

Please ensure that your returns are sent back in the condition that you receive them in, with the original packaging. Love Sahi will not accept returns of any earrings that have been worn or have had their hygiene tags (applicable for certain earrings) removed. This is for hygienic reasons. Love Sahi is not liable for any lost pieces unless faulty. Products must be sent back within 14 days of receipt (UK and International deliveries). Shipping costs are not refunded unless items are faulty.

We sincerely apologise if you have experienced any fault with your Love Sahi jewellery. Please post your faulty item back to us. Please retain the tracking number in case there is any issue. Upon receipt of your faulty item, we will either refund or replace and dispatch as soon as possible

We are unable to offer exchanges unless the item you need is a different size (rings only). Please contact our Customer Service team for more details. If you would like to exchange an item you will need to return the original order for a refund, and place a new order. Any returned orders must be sent back within 14 days of receipt (UK and International deliveries). We cannot accept responsibility for any items lost or stolen in transit if they are not sent back via Royal Mail Recorded or Special Delivery. Please note that unidentified returns will be returned to the sender and will not be refunded. Any item returned after the given time period will only be refunded at Love Sahi’s discretion.

Love Sahi’s overseas customers can still return their items within 14 days on receipt of product.

To return items from overseas, we would strongly recommend that you use a secure trackable courier service such as FedEx, DHL and UPS to return your items to us*.

Once we’ve received your return we’ll send you an email with an update. Returns are usually processed within seven working day, although this may vary during busy periods. Refunds will be issued to the original account used at purchase. Please note that international customs duties and sales taxes are NOT refunded for shipments outside the EU.

In the rare occasion your item is faulty, please contact customer service to resolve how we can processed with your return by e-mailing. We currently do not offer a return service for customers who have changed their minds.

*Love Sahi cannot be held responsible for any items which do not reach us so it is advisable that you use a trackable service.

Refunds will be made within ten working days of receipt of the returned goods. Your bank may take up to five working days to credit your account. Refunds will be credited to the original purchaser’s credit card. Please note shipping costs are not refunded unless items are faulty.

Our return address is:

Love Sahi
TBC

If you have any questions about your returns, please call us on +44 (0)TBC

Returned items must be in their original packaging, in the condition in which they were received, with the hygiene tag (applicable for certain products) intact. Items must be sent back within 14 days of receipt (UK and International deliveries). Love Sahi will not accept returns of any items that have been worn or have had their security tags removed. Shipping costs are not refunded unless items are faulty.

If you have any questions about your returns, please call us on +44 (0)TBC or email us at info@lovesahi.com